How does Phoenix Services Limited achieve the goals in its Mission Statement?
Phoenix Services Limited is committed to providing you, the client, a cost effective and high quality service. We tailor our services to YOUR needs - for example you may prefer work to be completed between certain hours or you may have certain procedures to be performed prior to work commencing or finishing.
Prompt service and response times - we guarantee you a quick response, 24 hours a day, seven days a week, for peace of mind for that problem at hand.
Our staff and subcontractors are the key to your service satisfaction. We only engage qualified trades people and their workmanship is guaranteed.
Phoenix Services Limited staff wear distinctive, tidy, easily identifiable uniforms and carry identification.
You are advised when we enter or leave the premises and confidentiality is assured. We presently carry out maintenance work for many high profile security conscious firms and are more than happy to provide references if required.
Phoenix Services operates a modern fleet of well-equipped vehicles giving our staff mobility and reliability in delivery of our services. All staff are easily contacted through our cellular network. Our trades people are highly presentable and reliable. We operate a modern accounting system, which keeps track of your individual job to allow us to monitor its progress.
In 2016 Phoenix started applying LEAN management technics in to their busness . This is an ongoing development of all our systems but this jorurney has made us a very effective and efficient company, reduced waste and made every thing just work better . all staff are involved in the running off the company and get to have their say.
Phoenix Services are focused and committed to Health and Safety and the relevant codes of practice and guidelines.
We undergo regular external H& S assessments and have achieved outstanding results and we are currently places in the highest categories for the following .
Phoenix services is a valued member of the Site safe NZ and we constantly demonstrate a commitment to the delelopment of our robust health and safety syetems and workplace culture ensuring a safe working enviroment tor our staff as well as our clients.
We are very proud of these ratings and work hard to maintain and improve our service through Health and Safety. We feel all our staff are trained and perform at a high level. You will notice they all do risk assessment forms or use their phones to fill is an risk assesment app before starting any job.
Phoenix Services Limited has been in busnes for 25 years , It is locally owned business with our main focus on providing professional cost effective property maintenance services allowing our clientele to remain focused on their core business.
We welcome the opportunity to explain in more detail how Phoenix Services Limited may benefit your business.
Philip is a registered Electrician with advanced Trade Certificate and has a wide range of experience not only in electrical trade but in building maintainence.
Prior to establishing Phoenix Services Limited, Philip was the Invercargill Branch Manager for a large international Facilities Management Company. He was responsible for managing all facets of the business from tendering to controlling and overseeing contracts throughout Southland.
Philip has skills in people management and operations management and is experienced in providing clients with a high level of customer service.
Prior to setting up Phoenix with Philip, Raewyn was Officer in Charge of a small sub-branch of a bank.
After 10 years in the banking industry, Raewyn has a sound knowledge of the financial aspects of business and operates our modern computerised accounting system.
Our team at Phoenix Services Limited are all qualified, reliable trades persons. Each trades person is experienced and has a very high standard of workmanship.
Grounds and Landscaping
Linda not only works in our office but Manages the Health and safety side of Phoenix Services Invercargill